David Boucher has worked in healthcare for over 40 years and currently serves as Chief of Service Excellence at the corporate level for Aster DM Healthcare. In this capacity, he is guiding the 26-hospital chain through its service excellence journey. Prior to Aster, Mr. Boucher served for two years as Chief Business Transformation Officer at Bumrungrad International Hospital in Bangkok, Thailand. Mr. Boucher previously served 18 years as an executive of BlueCross & BlueShield of South Carolina. From 2006 through 2016, Mr. Boucher also served as President of Companion Global Healthcare, Inc. – the world’s only medical tourism facilitator owned by a major health insurer. Prior to 2000, David served as CEO at several hospitals in the U.S.
Mr. Boucher earned his BS degree from Slippery Rock University (PA) and a Master of Public Health degree (MPH) from the University of South Carolina; he has been named a distinguished alumnus by both institutions.
David has been quoted in over 250 newspapers and journals including The Wall Street Journal, New York Times, The Economist, U.S. News & World Reports. He has been interviewed on NBC Nightly News and Fox Business News. He as delivered lectures on disruptive innovation in healthcare at Harvard Business School, Yale School of Management, and Harvard Medical School. He currently resides in Dubai, UAE.