Our Commitment to you
We greatly value your generous support that enables us to bring health and education services to all people in the world and drive sustainable development of global communities.
Without your contribution, we wouldn’t be able to achieve our bold goals.
Your trust is vital to us and why we’re committed to being fully transparent and accountable to you.
Our Supporter Promise clearly outlines our guarantee to you when you choose to support the Human Health Education and Research Foundation™
- TRANSPARENCY ABOUT HOW WE USE YOUR DONATIONS
We spend donations to have the most impact on human and planetary health. We value every gift, large and small, and always put your gift to work as quickly as we can.
- AMAZING STORIES THAT SHOW HOW YOU’RE HELPING TRANSFORM PEOPLE’S LIVES
Your support helps people all over the world. We’ll share stories and be honest about the challenges we face.
When an emergency strikes, we’ll do our best to contact you as soon as possible to let you know how we can help and what support we will need.
- RESPECT FOR YOUR PRIVACY AND YOUR GENEROSITY
We will not make cold telephone calls to the general public.
We’ll never sell your data.
- AN APPROACH THAT’S RIGHT FOR YOU
We’ll make it clear and easy for you to choose how you hear from us. If you ask us not to contact you we won’t, unless it’s a legal requirement.
Our staff, suppliers, and volunteers will adhere to the Institute of Fundraising’s policy on vulnerable people.
- A FRIENDLY AND OPEN RESPONSE WHEN YOU GET IN TOUCH
To help us be efficient we’ll sometimes work with external suppliers to contact you. We’ll train, monitor and regulate our external suppliers to meet our standards.
If we get things wrong, we’ll be upfront about our mistakes, apologize and fix them.
If you would like to chat with us please call our Supporter Care team at +44 20 7101 4935. You can also email them at email@example.com
We also fully comply with all relevant laws, including the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and the Telephone Preference Service.